Terms of service
Last updated: September 11, 2026
Effective date: September 11, 2026
1. Agreement and Scope
These Terms of Service (“Terms”) are a binding agreement between you and Notari Labs Inc. (“Notari Labs,” “Notari,” “we,” “us,” or “our”) governing your access to and use of notarilabs.com, Notari applications, Notari-branded physical devices, our online store, AI-enabled features, and related services (collectively, the “Services”).
The current release of the Notari app provides all currently available digital features free of charge. Each account currently receives approximately 60 hours of transcription per month, subject to operational availability and reasonable-use controls. Users cannot purchase additional transcription time or pay to increase or bypass this limit. The current release does not offer paid digital subscriptions, paid digital credits, premium plans, or paid digital feature unlocks. Notari may adjust the free allowance prospectively with appropriate notice.
Purchases of optional Notari physical devices or accessories are separate from the app’s digital services and are also subject to the Return and Refund Policy, Shipping Policy, and applicable warranty.
2. Eligibility and Service Availability
You must be at least 18 years old or the age of legal majority where you live, whichever is higher, and legally capable of entering a contract. The Notari app and its associated digital services are currently offered to eligible residents of the United States, the United Kingdom, Canada, and Australia, subject to the limitations in this section, service capacity, and applicable law.
The app and associated digital services are not currently offered to residents of Quebec, Canada. If you reside in Quebec, you are not eligible to register for or use those services at this time. This availability restriction does not exclude any privacy rights or other mandatory rights that apply to information we already hold or to our activities under applicable law.
Notari physical products are currently offered for sale only in the United States and are available for delivery only to addresses in the United States. Availability of the app in another country does not make physical products available for sale or delivery in that country.
You may not use the Services if you are barred by applicable law or sanctions.
3. Accounts and Security
A Notari account and a free invitation code are currently required to access the app. Account registration and sign-in use email verification.
You may not share, transfer, sell, or allow another person to use your account. You are responsible for activity performed through your account unless caused by Notari’s failure to use reasonable security measures.
You may sign out or initiate account deletion through Account Management in the app. Upon confirmation, your account is disabled immediately. Within seven days, Notari permanently deletes the account and its associated recordings, transcripts, summaries, notes, and device associations from active production systems and backups. Notari may retain limited transaction, fraud-prevention, security, dispute, or legal records when required or permitted by law, as described in the Privacy Policy.
Account creation and invitation codes are provided free of charge. Eligible prospective users in the United States, the United Kingdom, Canada excluding Quebec, and Australia may request a free invitation by joining the waitlist through our Request an Invite page or by emailing hello@notarilabs.com. Eligibility is subject to Section 2. No hardware purchase, enterprise agreement, subscription, fee, or other payment is required to join the waitlist or receive an invitation code. Joining the waitlist does not create a Notari account or guarantee immediate access.
4. Devices, Connectivity, and Updates
The core app features can be used on a supported iPhone using its built-in microphone and do not require a Notari hardware device. Users may record directly with the iPhone and use transcription, summarization, AI question-and-answer, and note features without owning or connecting a Notari recording device. Hardware-dependent features—including pairing with an N1 Pro, recording through the physical device, synchronizing device recordings, and managing device firmware—require compatible Notari hardware. Internet access and cloud upload are required for transcription, summarization, and other cloud-based AI processing.
5. Recording and Consent Responsibilities
You are responsible for lawful recording. Before recording, uploading, transcribing, or separating speakers in a recording, you must provide all notices and obtain all permissions required by recording, wiretapping, confidentiality, workplace, privacy, and other applicable laws. Some jurisdictions require every participant’s consent.
You represent and warrant that you have the rights and permissions necessary for User Content and your use of it. Do not use Notari to record where recording is prohibited, to evade a person’s refusal, or to capture privileged, confidential, regulated, or sensitive information without authorization. Notari does not provide a determination that a recording is legal. Your responsibilities under this section do not limit Notari’s own obligations under applicable privacy and data protection laws.
6. AI Features and Outputs
The Services may use automated systems and third-party or hosted AI models to transcribe, separate speakers, summarize, answer questions, organize information, or generate other output. AI Output can be inaccurate, incomplete, outdated, offensive, or misleading and may not be unique. You must review it against the source and exercise independent judgment.
Do not use AI Output as the sole basis for medical, legal, financial, safety, employment, credit, housing, insurance, law-enforcement, or other high-risk decisions. Notari is not a professional adviser and does not guarantee speaker separation, transcription, or output accuracy.
7. User Content; Ownership and License
“User Content” includes audio recorded through the iPhone, audio synchronized from a Notari recording device, imported audio files, transcripts, speaker labels, summaries, notes, prompts, corrections, and other content submitted or created through the Services. You grant Notari and its contracted providers a limited, nonexclusive, worldwide, royalty-free license to host, copy, transmit, format, analyze, display to you, and otherwise process User Content only as reasonably necessary to provide, secure, maintain, troubleshoot, and comply with law for the Services you request.
The license ends when User Content is deleted from active production systems and backups in accordance with the seven-day deletion schedule described in the Privacy Policy, subject only to limited legal-retention exceptions and de-identified or aggregated information that no longer reasonably identifies you. It does not authorize Notari or a third party to train a general-purpose or foundation AI model on User Content without your separate explicit, informed opt-in. We may use operational metrics, feedback, and de-identified or aggregated information that does not reasonably identify you to improve quality and safety.
7.1 No Public Sharing in the Initial Release
The current release does not provide public posting, public sharing links, community features, comments, messaging, following, or other user-to-user interaction.
User Content is not made available to other users through the Services. Notari and the relevant service providers process User Content as necessary to provide the requested features and for the other limited purposes described in this Privacy Policy. Any disclosure is subject to the restrictions described in this Privacy Policy and applicable law.
8. Speaker Separation
Notari may process voice characteristics within an individual recording to distinguish speakers and assign generic speaker labels. This processing is limited to the selected recording. The current release does not create or retain persistent voice profiles, identify a person across recordings, or provide biometric identity-verification services.
9. Acceptable Use
You may not use the Services to:
- violate law or another person’s privacy, publicity, biometric, intellectual-property, contractual, confidentiality, or other rights;
- record, monitor, impersonate, stalk, harass, exploit, defraud, threaten, or harm a person without lawful authority;
- upload malware, interfere with security or availability, probe or access systems without permission, or facilitate cyber abuse;
- reverse engineer, decompile, extract model weights, discover source code, scrape, benchmark for a competing model, or circumvent limits, except to the extent a restriction is prohibited by law;
- resell, sublicense, rent, time-share, or operate the Services as a service bureau without written permission;
- generate or distribute unlawful, deceptive, infringing, sexually exploitative, or seriously harmful content;
- use automated means that impose unreasonable load, create accounts or transactions deceptively, circumvent access or usage limits;
- submit protected health information, regulated children’s data, passwords, financial-account credentials, government identifiers, or other specially regulated data where Notari has not expressly agreed in writing to handle it; or
- remove notices, falsify provenance, or misrepresent AI Output as verified human work where that would deceive or violate law.
We may investigate suspected misuse and remove content, restrict features, suspend an account, preserve evidence, or report conduct when reasonably necessary and lawful.
10. Purchases and Orders
This Section applies only to optional physical devices and accessories purchased through the Notari website. The Notari app does not currently sell physical goods, paid digital content, subscriptions, or digital credits. A physical-device purchase does not include or unlock a paid digital subscription, additional transcription time, digital credits, premium cloud storage, or premium app functionality.
N1 Pro purchasers receive the same free digital features and the same free transcription allowance available to other eligible app users. The purchase price is for the physical device and related physical-product services only.
Prices, taxes, shipping, product availability, and payment methods are shown at checkout. You authorize us and our payment providers to charge amounts you approve. We may correct errors before shipment, reject or limit orders, require verification, or cancel an order for fraud, inventory, pricing error, unsupported address, resale concerns, or legal reasons. If we cancel after charging you, we will issue an appropriate refund.
Hardware returns, activation restrictions, preorders, final-sale items, refunds, shipping, and warranty coverage are governed by the applicable posted policies. Opening a device does not itself defeat the voluntary 30-day return, but activating the device does. A device is considered activated when it is first registered to a Notari account or paired with a phone.
The current iOS release does not offer in-app purchases, subscriptions, paid digital credits, paywalls, or external purchase links for unlocking digital app functionality.
11. Third-Party Services
The Services use third-party providers, including Amazon Web Services for hosting, storage, databases, and email verification; AssemblyAI for transcription; pyannote.ai for speaker separation; Baseten-hosted open-source models for transcript refinement and formatting; and Google Gemini, OpenAI, and xAI for user-selected AI summaries and question-and-answer features.
Our Privacy Policy describes the information processed in connection with these services. Where a provider processes personal information on our behalf, the applicable service and data processing arrangements govern that processing. Separate third-party terms and privacy notices may apply where you independently access a third-party service. Our use of service providers does not exclude Notari’s responsibilities to you under these Terms or applicable law.
12. Notari Intellectual Property
Notari and its licensors own the Services, software, designs, documentation, trademarks, and all related intellectual-property rights, excluding User Content. Subject to these Terms, Notari grants you a limited, revocable, nonexclusive, nontransferable, and nonsublicensable license to use the Services for your lawful personal or internal business purposes while your account remains active and you comply with these Terms. No other right is granted.
13. Feedback
If you voluntarily provide ideas, suggestions, evaluations, or feedback, you grant Notari a perpetual, irrevocable, worldwide, royalty-free right to use and commercialize it without restriction or compensation, provided this does not grant Notari a right to use User Content for AI training contrary to Section 7. Do not submit feedback you lack authority to provide.
14. Service Changes, Availability, and Termination
Notari may modify, suspend, or discontinue features of the Services for legitimate operational, technical, security, or legal reasons. If a change materially reduces your access to the core Services, we will give reasonable advance notice where practicable. An urgent security issue or legal requirement may require action without advance notice; in that case, we will notify you as soon as reasonably practicable unless prohibited by law. If a change materially affects the handling of User Content or personal information, we will provide the notices, update the applicable Terms or Privacy Policy, and obtain any consent required by law. You may stop using the Services and delete your account if you do not wish to continue. Nothing in this section limits your mandatory rights or remedies.
You may stop using the Services and close your account. We may suspend or terminate access for a material or repeated breach, security risk, unlawful conduct, or when required by law. Where reasonably possible, we will provide notice and an opportunity to cure. On termination, licenses end and amounts validly owed for physical-product orders and provisions that by nature should survive remain effective, including ownership, disclaimers, limitations, indemnity, and disputes.
15. Privacy
The Privacy Policy describes how Notari handles personal information. User Content must be uploaded for cloud-based transcription and AI processing, and those features will not be available for content that is not uploaded. Our no-training commitment and retention rules are described in the Privacy Policy.
16. Disclaimers
Consumers habitually residing in the United Kingdom, Canada, or Australia should refer to Section 17.1, which takes priority over this section. The disclaimers below do not apply to those consumers to the extent specified in Section 17.1.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT FOR THE EXPRESS ONE-YEAR LIMITED WARRANTY, THE SERVICES, SOFTWARE, AND AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” NOTARI DISCLAIMS IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, EXCEPT TO THE EXTENT A WARRANTY CANNOT BE DISCLAIMED.
NOTARI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, COMPATIBLE WITH EVERY DEVICE OR NETWORK, OR THAT RECORDINGS, TRANSCRIPTS, SPEAKER LABELS, SUMMARIES, OR AI OUTPUT WILL BE COMPLETE OR ACCURATE. THESE DISCLAIMERS DO NOT ALTER THE EXPRESS LIMITED WARRANTY OR NONWAIVABLE CONSUMER RIGHTS.
17. Limitation of Liability
Section 17.1 takes priority over the exclusions and liability caps below for consumers habitually residing in the United Kingdom, Canada, or Australia.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTARI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOST PROFITS, REVENUE, GOODWILL, BUSINESS, OR OPPORTUNITY; SUBSTITUTE SERVICES; OR LOSS, CORRUPTION, DISCLOSURE, OR RECOVERY OF DATA, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
To the maximum extent permitted by law, for a claim arising from the current free software, AI, or another free digital Service, the aggregate liability of Notari and its affiliates, officers, employees, agents, licensors, and providers will not exceed US$0. For a claim arising from a hardware device or accessory, aggregate liability will not exceed the actual purchase price paid for the specific product giving rise to the claim.
Expiration of a hardware warranty means that free warranty service is no longer available; it does not make all liability zero. The exclusions and caps do not apply to fraud, willful misconduct, death or personal injury where liability cannot be limited, or another liability or remedy that applicable law does not permit us to limit. Some jurisdictions do not allow certain exclusions, so they apply only to the lawful extent.
17.1 Consumers in the United Kingdom, Canada, and Australia
If you use the Services as a consumer and habitually reside in the United Kingdom, Canada, or Australia, this subsection takes priority over conflicting provisions in Sections 16, 17, and 18. The disclaimers in Section 16, the exclusions of liability and monetary caps in Section 17 above, and the obligations to defend or indemnify Notari in Section 18 do not apply to you in your capacity as a consumer. Notari remains responsible for losses for which it is legally responsible under applicable law.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where that liability cannot be excluded or limited, or any other liability that applicable law does not permit us to exclude or limit. Your mandatory consumer and data protection rights and remedies remain unaffected. Any consumer guarantees under the Australian Consumer Law that apply to the Services also remain unaffected.
18. Indemnification
This section does not apply to you in your capacity as a consumer if you habitually reside in the United Kingdom, Canada, or Australia. See Section 17.1.
To the extent permitted by law, you will defend, indemnify, and hold harmless Notari and its affiliates, officers, employees, and agents from third-party claims, damages, and reasonable costs arising from your unlawful recording or lack of required consent; your User Content; your material breach of these Terms; or your infringement or misuse of another person’s rights. You need not indemnify a party for its own fraud, willful misconduct, or conduct for which indemnification is prohibited. We may control the defense and will not settle a claim imposing a nonmonetary obligation on you without consent, not to be unreasonably withheld.
19. Disputes, Arbitration, and Class-Action Waiver
This Section 19 applies only to users who habitually reside in the United States. Users who habitually reside outside the United States, including in the United Kingdom, Canada, or Australia, are not subject to the mandatory arbitration requirement, class-action waiver, jury-trial waiver, or arbitration opt-out requirement in this Section. Disputes involving those users are addressed under Section 20.
19.1 Informal Resolution
Before starting arbitration, the party seeking relief must send an individualized written notice describing the claimant, account email, facts, legal basis, and requested relief. Send a notice to support@notarilabs.com with the subject “Legal Dispute Notice”; Notari will send its notice to your account contact. The parties will attempt in good faith to resolve the dispute for 30 days after receipt. A limitations period is tolled during that 30-day period to the extent permitted by law.
19.2 Agreement to Individual Arbitration
Except for the matters in Section 19.4, any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and Notari that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The arbitrator may award the same individual remedies a court could award and will issue a reasoned written decision when required by the rules.
Arbitration may occur by documents, video, telephone, or in person as the AAA rules permit. Fees will be allocated under those rules and applicable law. Notari will not seek attorneys’ fees from a consumer unless the arbitrator finds the claim frivolous or brought for an improper purpose under an applicable standard.
19.3 Class, Collective, Representative, and Jury Waivers
YOU AND NOTARI AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, COORDINATED, OR REPRESENTATIVE ACTION OR ARBITRATION. THE ARBITRATOR MAY NOT COMBINE DIFFERENT PEOPLE’S CLAIMS WITHOUT ALL PARTIES’ WRITTEN CONSENT. TO THE EXTENT A CLAIM PROCEEDS IN COURT, YOU AND NOTARI WAIVE A JURY TRIAL TO THE MAXIMUM EXTENT PERMITTED BY LAW.
19.4 Exceptions
Either party may bring an eligible individual claim in small-claims court; seek temporary or preliminary injunctive relief in court to protect intellectual-property or confidential information pending a final decision; or report a matter to a government agency, which may seek relief as authorized by law. A claim that applicable law does not permit to be arbitrated may proceed in court.
19.5 Opt-Out
You may opt out of Sections 19.2 and 19.3 by emailing support@notarilabs.com within 30 days after you first accept these Terms. Use the subject “Arbitration Opt-Out” and include your full name, account email, and an unambiguous statement that you opt out of arbitration. Opting out will not affect other Terms or your access to the Services. A prior valid opt-out remains effective for later versions unless you expressly agree otherwise.
19.6 Severability of Arbitration Terms
If part of this Section 19 is unenforceable, it will be severed and the remainder enforced, except that if the prohibition on class or representative arbitration is unenforceable for a particular claim, that claim will proceed in a court of competent jurisdiction and not in arbitration.
20. Governing Law and Courts
For users who habitually reside in the United States, the Federal Arbitration Act governs Section 19. Subject to mandatory law, these Terms and other disputes are governed by Delaware law, without regard to conflict-of-law rules. A dispute involving such a user that is permitted to proceed in court under Section 19 must be brought in the state or federal courts located in Delaware, and each party consents to personal jurisdiction there.
If you use the Services as a consumer and habitually reside in the United Kingdom, Canada, or Australia, you retain the protections of the mandatory laws applicable in your country and, where relevant, your province, territory, or other jurisdiction of residence. You may bring a claim in any court that has jurisdiction under applicable law, including your local courts where applicable. These Terms do not require you to bring a consumer claim exclusively in Delaware.
Delaware law otherwise governs these Terms to the extent permitted by applicable law. Nothing in this section excludes mandatory rights or a court’s jurisdiction that cannot be excluded by agreement.
21. Export and Sanctions
You must comply with U.S. and applicable export-control and sanctions laws. You represent that you are not located in, ordinarily resident in, or controlled from an embargoed territory and are not a prohibited party, except where law permits access. You may not export or use the Services for prohibited end uses.
22. General Terms
Notari may send legal and service communications electronically to your account email or through the Services. You may not assign these Terms without our consent; Notari may assign them in connection with a merger, reorganization, financing, sale, or transfer of the relevant business. Notari is not liable for delay caused by events beyond reasonable control.
These Terms and incorporated policies are the entire agreement for their subject matter. A failure to enforce a provision is not a waiver. If a non-arbitration provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder continues. Headings are for convenience. “Including” means “including without limitation.”
23. Changes to These Terms
We may update these Terms. We will post the new effective date and provide additional notice for a material change. If law requires consent, we will request it. Changes do not retroactively alter a dispute that arose before the change unless both parties agree. Continued use after the effective date constitutes acceptance where permitted by law.
24. Contact
Notari Labs Inc.1209 Orange Street
Wilmington, DE 19801
United States
Delaware file number: 10618257
Email: support@notarilabs.com
Website: https://www.notarilabs.com