Shipping policy
1. Current Shipping Area
Notari Labs currently ships only to supported physical delivery addresses within the United States. Availability may vary by product and destination. A destination shown in an account profile does not necessarily mean that we can ship there.
Unsupported addresses: We do not ship to P.O. boxes; APO, FPO, or DPO addresses; military bases; or freight-forwarding, package-consolidation, or reshipping services. We may cancel an order placed for an unsupported or unverifiable address.
2. Order Processing
Orders are ordinarily processed within 1–3 business days after payment authorization and any fraud or address review. Business days exclude weekends and U.S. federal holidays. Preorders, personalized products, unusually high-volume periods, inventory shortages, and verification requests may require additional time. An order-confirmation email is not a shipment confirmation or acceptance of an order.
3. Estimated Delivery
After shipment, standard delivery ordinarily takes 2–7 business days. All processing, shipment, and delivery dates are estimates, not guarantees. Weather, carrier disruptions, labor events, emergencies, security screening, address problems, or other circumstances outside our reasonable control may cause delay.
4. Rates and Free Shipping
Shipping charges and any free-shipping eligibility are shown on the applicable product page or at checkout. Eligibility may depend on the product, order value, destination, promotion, or selected service. Unless stated otherwise, a free-shipping offer applies to standard shipping only and may be changed or withdrawn before an order is submitted.
5. Address Accuracy and Changes
You are responsible for providing a complete and accurate delivery address and contact information. Contact support@notarilabs.com immediately if an address is wrong. We cannot promise to change or cancel an order after processing begins. If a carrier permits an address correction, rerouting, or redelivery charge, you may be responsible for that charge unless the error was ours.
6. Shipment Confirmation and Tracking
When available, we send a shipment confirmation with tracking information. A tracking scan may take time to appear. Splitting an order into more than one shipment does not increase your shipping charge unless disclosed and accepted before purchase.
7. Delivery and Risk of Loss
As between you and Notari, risk of loss or damage transfers when the package is physically delivered to you or a person you designate at the delivery address, not when we hand it to the carrier. A carrier’s delivery record may be evidence of delivery, but it does not prevent you from reporting a legitimate delivery problem. Title transfers at the same time, subject to full payment.
8. Lost, Damaged, or Missing Shipments
If tracking does not update for an unusual period, a package is marked delivered but cannot be found, or an item arrives damaged or incomplete, contact support@notarilabs.com promptly. For damaged, incorrect, or unusable items, please report the issue within 7 calendar days after delivery and preserve the packaging. We may ask you to cooperate with a carrier claim, provide photographs, confirm the address, or sign a truthful nonreceipt statement.
After investigation, we may replace the order, issue a refund, or take another appropriate action. We may decline a claim involving an inaccurate address supplied by the customer, an unsupported address, fraud, or a package delivered as directed by the customer, except where law requires otherwise.
9. Undeliverable, Refused, and Unclaimed Packages
A package returned because of an incorrect or unsupported address, refusal, or failure to collect may be treated as a voluntary return if it otherwise meets the Return and Refund Policy. We may deduct nonrefundable original shipping, return-to-sender charges, and other amounts permitted by law. We may require payment of new shipping charges before resending an order.
10. Preorders
Preorder dates are estimates. You may cancel a preorder for a full refund before it ships. Once shipped, the Return and Refund Policy applies. We may ship preorder and in-stock items separately.
11. Third-Party Sales Channels
Orders fulfilled by Amazon, an authorized reseller, or another third-party sales channel are subject to that provider’s shipping, delivery, cancellation, and claim procedures.
12. Future International Shipping
No general international shipping is currently offered. If introduced, checkout will identify destinations and whether duties are prepaid; otherwise, the recipient pays applicable duties, taxes, customs, and brokerage. Shipping questions: support@notarilabs.com.
Effective date: August 12, 2026
Company: Notari Labs Inc.
Website: notarilabs.com
Contact: support@notarilabs.com